In https:// SSL secure mode, broken images will occur if there are absolute (http://) image path references instead of a relative (imgsrc="images/…") path references embedded in the HTML code for your site.
Merchants should take care to review and update all image path references (i.e., in WYSIWYG HTML mode) to ensure that relative paths are updated in accordance with the example below:
- Log in and locate the WYSIWYG Editor that corresponds to any area of the site you suspect is using an absolute path. For example, Content Manager > Logo and Custom Header Editor.
- Click the View/Edit Source tab to open the Source Editor.
- Carefully edit the image path information using the example below as your guide.
Absolute path (INCORRECT):
Example: <img src="http://<MyDomainName.com>/images/logo.gif">
Relative path (CORRECT):
Example: <img src="images/logo.gif">