Record a payment in Pulse Commerce so the order status will be changed to Paid:
- Go to Orders > Search Orders and select the Sales Order of interest to see the View Sales Order screen.
- Click the Payment History tab.
- Select an offline payment option (this will not charge the customer's credit card, but records the payment in Pulse Commerce). If you do not have any available offline pay methods, you will have to create one first via Settings > Pay Methods > Offline Payment Methods.
- Enter the correct Amount.
- Select Transaction Type.
- Add notes (if applicable) and click Apply Payment.