In accordance with security best practices and in compliance with PCI regulations, all credit card numbers are encrypted.
Additionally, credit card numbers are automatically removed from order data 60 days from the date of order placement. If your business requires a longer retention period, authorized contacts may explicitly request this in writing for a period of up to 180 days. An Authorized Contact may email support@pulse-commerce.com the information below:
Email Subject-line (copy/paste this into the subject line of your email): |
<PrimaryURL / DomainName>: Set Orders’ Credit Card Number Retention Period Request |
Email Body (copy/paste this into the body of your email): |
Dear Pulse Commerce, Please set a credit card number retention for orders to XX (30, 60, 90,120 or 180) days. By submitting this request to set the credit card number retention period, I understand and agree to the following:
|
After receiving the request above:
- Pulse Commerce Support will create a case.
- Once the period is extended, site administrators will be able to click a Decrypt Card link on the order editor page to view the full credit card number for the given time frame.
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