What are some best practices and guidelines for submitting Support requests?

For the fastest resolution when submitting a technical support request, please make sure to include the following:

• A Descriptive ticket title.
• A full description of the Incident and expected results.
• Specific steps that cause the incident being reported, including details such as SKU, order ID, and customer ID.
• Any special circumstances surrounding the discovery of the incident (ex: Only when accessing the order first in Chrome, then in Firefox, on Friday 13th).
• Exact wording and codes for all related error messages. Screenshots are nice, but the actual error text is important.
• Screenshots.