Site Configuration

Settings Video Tutorials

• Video Tutorial: Settings - Order Settings configuration
• Video Tutorial: Settings - Display Header and Cart configuration
• Video Tutorial: Settings - CDN purge

Payments

• How can I configure my payment gateway to Authorize only and Capture later?
• What are some best practices to minimize the risk of fraudulent credit card purchases on my site?
• How do I set the Retention Period for my orders’ credit card numbers?
• I have a LinkPoint account, how do I start accepting payments?
• What is a custom payment method and how do I set one up?
• How do I manually process credit cards (off-line credit card processing)?

See all 18 articles

Domains, DNS, E-Mail Accounts

• Can I use another company to be my domain name registrar?
• What is a Sandbox or Staging account?
• Can I change the Primary URL of my Pulse Commerce system?
• Can I have two alternate domain names pointing to my online store?
• Can I set Auto Reply to my Email Account?
• How can I configure white lists (safelist) and black lists in Pulse Commerce webmail?

See all 15 articles

Settings

• How can I change an Admin Panel user's password?
• How can we make changes to our warehouse location details?
• What are the differences between Product Favorite lists and Wish list and how do I configure Product Favorite lists?
• Can I add my own header labels for the left navigation (e.g., Shop by Category)?
• Can you provide HTML Code to display the GeoTrust SSL Seal on my website? (WYSIWYG)
• Is my Pulse Commerce Store secure and does it meet PCI Compliance?

See all 8 articles

FTP Sites

• How do I change the buy button and other system images in my Pulse Commerce site?
• How do I configure FileZilla to use SSL FTP (FTPS)?
• What is a robots.txt file and how do I change it for my site?

Taxes

• Is it possible to charge sales tax by zip code?
• We do not have sales tax in my country; will United States tax rates apply for my transactions?
• What is the Tax Rate Manager and how do I use it?
• How does Pulse Commerce handle tax rates and tax exempt status for customers and products?
• How do I set up custom tax tables for U.S. states or another country's providence (e.g. Canada)?

Gift Certificates and Value Cards

• How do I change the gift certificate images to my company logo?
• Are gift certificates for a specific dollar amount or can they be issued for a product?

Browsers

• If an order is not fully processed, will it remain in the shopping cart for the customer's next visit?
• My website is loading slowly, how can I make it faster?

3rd Party Solutions & Services

• What kind of API access does Pulse Commerce offer?
• Does Pulse Commerce integrate with Order Motion?
• Are there risks requesting help from Pulse Commerce for a third party service?
• How do I set up a blog (such as Blogger) for use with my Pulse Commerce site?
• What is Avalara tax services and how do I sign up?
• My Scene7 Rich Media Integration add-on module is enabled; how do I set up and utilize it?