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Orders

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  • How do I bulk email POs to a vendor?
  • How can I assign a Sales Rep to an order?
  • How can I enter a gift certificate code for payment when placing a phone order?
  • My Sales Order numbering sequence jumped; what could be the cause?
  • What is the Order Type, and how does it apply to my orders?
  • What can I do with cancelled orders?
  • Why can't I place an order for an international customer?
  • Why are items not getting added to customer shopping carts?
  • How do I customize the order lines of the shopping cart page?
  • How do I place a test order without charging my credit card?
  • How can a customer specify whether an item is being ordered for themselves or someone else?
  • How do I change the status of an order?
  • What is an "Incomplete" Sales Order, and what happens when I click "Finalize"?
  • If an order has been paid, how do I change the order status from unpaid to paid without charging the customer a second time?
  • How am I informed of a new order?
  • Is there a limit to the number of items that Pulse Commerce can handle in a single order?
  • How do orders work?
  • How do I generate a list of order information?
  • How do I place an order for a customer?
  • How do I organize and find orders?
  • How can customers track their order status?
  • How do I edit an order once it is placed by the customer?
  • When checking out, why can't I enter a State into the State dropdown field?
  • How are returns (RMAs) handled?
  • What server-side (and client-side) validation is performed in the customer's shopping cart?
  • What are the default order statuses and how do I create my own custom order statuses?
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