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How do I transfer my domain from Pulse Commerce to my own registrar?

Updated

If your domain name is being managed through Pulse Commerce Domain Name Management Service and you prefer to cancel this service and manage the domain name from within your own registrar account, an Authorized Contact should email billing@pulse-commerce.com the information below:

 

Email Subject-line (copy/paste this into the subject line of your email):
<PrimaryURL>: Domain Name Management Service Release
 
Email Body (copy/paste this into the body of your email):  

Dear Pulse Commerce Billing,

By submitting this request for Domain Name Management Service Release, I understand and agree to the following:
- I accept sole responsibility for renewing and maintaining my domain name and acknowledge Pulse Commerce will no longer assist with this.
- I understand my Pulse Commerce service will continue to be available to me and that this request is only to release the domains listed below from Pulse Commerce Domain Name Management Service.
- I certify that as an Authorized Contact, I have the authorization to request this change of service.

Please process this request for Domain Name Management Service Release for the following domain names:
1. <domain_name1>
2. <domain_name2>
3. <domain_name3>

Thank you,
<Authorized_Contact>

Please fill in any values inside of <brackets> with the specific details of your site and DNS.


After receiving the request above:
 

  1. A work-order will be created by the Pulse Commerce Billing Department and forwarded to the Pulse Commerce Support Team.
  2. The Pulse Commerce Support Team will process the release by transferring the domain into an end-user account and email the access details to the Authorized Contacts on file with Pulse Commerce within 5 business days.