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Customize Packing Slips

Updated

Customize your packing slip logo and control what information displays on packing slips included with customer orders.

How do I change the packing slip logo?

1Navigate to Settings > General Settings >Order Settings

2Locate the Packing Slip Logo section

3Choose one of these options:

  • Click Browse to upload a logo image from your computer
  • Enter the image path if the logo is already hosted

4Click Update to save your changes

Note: Your logo will appear at the top of all printed packing slips. Use a clear, high-resolution image for best print quality.
How do I hide shipping costs on the packing slip?

Use the Simple Packing Slip format to print packing slips that do not include shipping cost details. This is useful if you charge customers different shipping fees than your actual carrier costs.

Print Simple Packing Slip for a Single Order

1Navigate to Sales Order > View Sales Order

2At the top of the page, select Packing Slip (Simple) from the Print & Email Options menu

3The packing slip opens without shipping cost details

4Click Print

Print Simple Packing Slip for Multiple Orders

1Navigate to Sales Order > Status > Packed

2Check the box for each order you want to print

3Select Print from the action dropdown

4Choose Packing Slip (Simple)

5Click Go

A popup displays all selected packing slips without shipping costs. Print directly from this popup.

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